(RTTNews) – Qantas Airways has agreed to a A$120 million settlement with the Australian shopper watchdog after acknowledging the sale of hundreds of tickets for flights that had already been cancelled in 2022.
As a part of the settlement, the airline pays a civil penalty of A$100 million. Moreover, it’s going to present about $20 million in compensation to greater than 86,000 prospects who bought tickets for these canceled flights or had been reaccommodated on them after their authentic flights had been canceled.
The airline said that Home ticketholders will obtain A$225, whereas worldwide ticketholders will obtain A$450. These funds are along with any cures already supplied by Qantas, corresponding to various flights or refunds.
The airline famous that the influence of the remediation program and penalty might be recognised as an expense in its statutory revenue assertion for the 12 months ended 30 June 2024.
The ACCC stated it launched Federal Courtroom motion towards Qantas in August 2023 alleging that, between 21 Might 2021 and seven July 2022, Qantas marketed tickets for greater than 8,000 cancelled flights. It was additionally alleged that, for greater than 10,000 flights scheduled to depart in Might to July 2022, Qantas didn’t promptly notify present ticketholders that their flights had been cancelled.
The ACCC reported that Qantas has now admitted that its misconduct continued from 21 Might 2021 till 26 August 2023, affecting tens of hundreds of flights scheduled to depart between 1 Might 2022 and 10 Might 2024.
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